Privacy Policy
Last Updated: January 29, 2025
This Privacy Policy describes how Pawgress ("we," "our," or "us") collects, uses, and shares your information when you use our services.
1. Information We Collect
1.1 Information You Provide
- Account information (name, email, phone number)
- Profile information (trainer qualifications, specialties)
- Payment information (processed securely through Stripe)
1.2 Google User Data
When you connect your Google Calendar, we access:
- Calendar event details (dates, times, attendees, descriptions)
- Basic Google account information (email, profile name)
- Calendar availability and free/busy information
1.3 Zoom User Data
When you connect your Zoom account, we access:
- Basic Zoom account information (email, display name, account ID)
- Meeting creation and management capabilities
- Meeting details (meeting IDs, passwords, join URLs)
- Limited user profile information
2. How We Use Your Information
2.1 General Usage
- Create and manage training sessions
- Process payments and refunds
- Send notifications about sessions
- Improve our services
2.2 Google Calendar Data Usage
- Synchronize training sessions with your calendar
- Check availability for scheduling appointments
- Send calendar invites to clients
- Update or cancel scheduled sessions
2.3 Zoom Data Usage
- Create virtual training session meetings
- Generate and share meeting links with clients
- Schedule recurring training sessions
- Manage and update virtual meeting details
- Access meeting settings for optimal training experiences
3. Data Sharing and Disclosure
3.1 Google User Data Sharing
We only share Google Calendar data in the following limited circumstances:
- With the specific trainer or client involved in a training session (limited to session-specific details)
- With our cloud service providers who help operate our platform (with appropriate data protection agreements in place)
- When required by law or to protect our legal rights
We do not:
- Sell Google user data to third parties
- Share Google user data for advertising purposes
- Transfer Google user data to third parties for purposes unrelated to providing our service
3.2 Zoom User Data Sharing
We only share Zoom data in the following limited circumstances:
- With the specific trainer and clients involved in a virtual training session (limited to meeting details necessary for participation)
- With our cloud service providers who help operate our platform (with appropriate data protection agreements in place)
- When required by law or to protect our legal rights
We do not:
- Sell Zoom user data to third parties
- Share Zoom user data for advertising purposes
- Transfer Zoom user data to third parties for purposes unrelated to providing our service
- Access or store recordings or transcripts of your Zoom meetings
4. Data Security and Protection
- All Google Calendar and Zoom data is encrypted in transit and at rest
- Access to Google and Zoom user data is strictly limited to authorized personnel
- We implement industry-standard security measures to protect your data
- Regular security audits and monitoring
5. Data Retention and Deletion
- We retain Google Calendar and Zoom data only for as long as necessary to provide our services
- You can revoke our access to your Google Calendar or Zoom account at any time through your respective account settings
- Upon account deletion, we remove all Google and Zoom user data within 30 days
- You can request immediate deletion of your Google Calendar or Zoom data by contacting us
6. Your Rights
- Access or export your Google Calendar and Zoom data
- Request correction of inaccurate data
- Revoke integration permissions for Google Calendar or Zoom
- Request deletion of your data
- Opt-out of specific data processing activities
7. Changes to This Policy
We may update this policy periodically. We will notify you of any material changes via email or through our platform, particularly regarding changes to how we handle Google or Zoom user data.
8. Contact Us
If you have questions about this Privacy Policy or our handling of Google or Zoom user data, please contact us at:
Email: support@pawgress.ca